Whether you need a website for the first time or an overhaul of your existing site, your website should be the home of your online marketing efforts. Turning your website into an “engine of value creation for your business, customer, and team” is not just a slick marketing phrase. On the contrary, it’s graduate level marketing strategy. To get started, fill out our website worksheet inquiry form:
Website Support Plans
Cyber criminals don’t have to click around to exploit weaknesses in your site. They have programs that do that for them while they sleep. Our support plans keep your site up-to-date to prevent security lapses, but that is just the beginning. We provide unlimited content changes, backups management, search engine visibility reporting, video training, conversion reporting, content development, uptime monitoring, malware scanning, site hardening, a page builder, and more. Click below for pricing and details:
Web Marketing Planning Session
Because of the breadth and pace of change in web marketing, we’ve seen many organizations who ‘don’t know what they don’t know.’ And once they get their arms around the required decisions, it’s easy to become paralyzed or slowed by the multitude of options. In this session Jon walks you through a systematic and intensive process of guided discovery. He’ll even come to your office if you are in the metro Atlanta area, otherwise we’ll use a video conference (Zoom). If you are not afraid of mental fatigue and need a rock-solid marketing plan, this is for you! Bonus: If you move forward with us on a website project, your investment in the project discovery is credited toward the full project.
Web Marketing Audit
There are key ways to evaluate the health of your website: search engine visibility, security, content, and load time. Perhaps you don’t need a complete overhaul of your site, but want to make some incremental improvements to your web presence. Let us know and we’ll provide a website audit to give you some places to start. Later, if you move forward with us on a website project, your investment in the website audit is credited toward the full project.
Sometimes it helps to experience your content in a format you can interact with. You are able to visualize the paths your customer takes as they navigate through your content. And because content is king, this allows you to understand more clearly where you may have content holes without being distracted by design details just yet. We do this prototyping process as part of our normal Website Projects but can also do it as a standalone service if you are interested. Once we’re done, you can then choose to work with us for the full project or take our deliverable to whatever web provider you want. Once we’re done, you can then choose to work with us for the full project or take our deliverable to whatever web provider you want. Of course, if you choose us, your investment in the website prototype is credited toward the full project.
Services Frequently Asked Questions
Can we get a stand alone service and then use it with a different web provider?
You sure can! One of the benefits of the Project Discovery, Website Audit, Website Prototype, and Consulting services is that you can take what we deliver to you and give your next web provider a head start. And of course, if you work with us on a full website project, your investment in that service is credited toward the total invoice for that project.
Why do you use WordPress?
WordPress is open source content management software and powers over 30% of all websites on the Internet, and over 60% of all sites that use a content management system. The project is contributed to by tens of thousands of developers all over the world and is growing from strength to strength. WordPress allows us to develop flexible and customisable websites to modern standards and observes web development best practices. Not only does it increase the quality of your final solution, but it reduces the investment required compared to a custom content management system.
Can we apply for a website support plan if you did not make our website?
Let's talk about it! Some websites are in such a state of disrepair that we may need to charge an onboarding fee to get it to the place where it could even handle a support plan.
We just need small changes to our existing site. Do you do that?
Each change on a site can have second and third order effects, both in terms of business goals and the technology of your site. So we provide a couple options for you: the first is to be on one of our support plans that offers unlimited changes. If that is not a good fit for you right now you can 'save up' your small changes and group them into a project.
Do you provide hosting or domain registration?
Although we do not provide hosting or domain registration as stand alone services, we do include it on any of our plans as long as you don't have a media-heavy site (e.g. trying to store audio or video files).
Will you work on a site regardless of what web host it is on?
Long wait times, inexperienced support, incorrect answers, server downtime, restricted administrative access. These are just some of the pitfalls with most hosting we've seen (and we've worked with over a dozen). Because of GoDaddy's bad track record and poor customer service, we don't generally do work on GoDaddy hosting. We do offer our own hosting that is included on any of our support plans. Or we are happy to recommend other quality web hosts.
How will I know if anyone is visiting my website?
It is our practice to install Google analytics software on your new website so the data is tracked. Once you log into your Google Analytics account you can see a wide range of website statistics including: number of visits, page views, the amount of time people are spending on your website, and much more.
What is an interactive prototype?
An interactive prototype is a black and white version of your website that is designed to prove the functionality and features as they will work in the browser. No design elements are applied at this stage as the prototype is just built to allow all parties to make final decisions on the functionality.
We want our site to work well on mobile devices. Do you do that?
Great question. And we only do that. All our sites have breakpoints that are optimized for mobile viewing.
Do you do email hosting?
Why a quote? Why not just allow immediate purchase?
Because it is a benefit to you and to us, we don't allow immediate purchase of our services without us both having the opportunity to get to know each other. So the way our services store works is that instead of adding to a cart, you build a quote request. Once you're done, you'll have the opportunity to submit it to us. Once we've reviewed it, we'll probably have some clarifying questions (since every organization, web project and website context are different). Once those questions are answered, and if we both feel we're a good fit for each other, we'll be in a position to send you the final quote. Once you accept it we'll move into action.